Privacy Policy
Effective Date: 31st Dec-2025
This Privacy Policy explains how Access BPO India Private Limited (operating as “Access Dot”) (“Company”, “we”, “us”, “our”) collects, uses, and protects personal information received from users of this website (“Site”). We use your personal information only for operating, maintaining, and improving the Site. By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personally identifiable information such as your name, email address, phone number, and other contact details when you voluntarily submit them through forms on our Site.
2. Use of Information
The personal information we collect may be used to:
- Respond to inquiries and service requests
- Send service-related alerts, reminders, operational updates, and important notifications
- Improve our services and website performance
3. SMS Communication & Consent
By providing your mobile number and submitting a form on our Site, you expressly consent to receive SMS messages from Access BPO India Private Limited (Access Dot).
You may receive communications such as patient appointment scheduling, confirmations, patient health information, emergency/routine follow-up communications, and other healthcare-related information, but not for marketing or promotional purposes of our services.
- Types of messages: Service alerts, reminders, account/operational updates
- Message frequency: May vary but will not exceed 2–4 messages per week
- Data rates: Message and data rates may apply
- Opt-out: Reply STOP at any time to unsubscribe
- Help: Reply HELP for assistance
4. Data Sharing & Security
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.
5. Log Data & Cookies
We may collect log data such as IP address, browser type, pages visited, and time spent on the Site. Cookies are used to enhance user experience. You may disable cookies through your browser settings, though some Site features may not function properly.
6. User Rights & Choices
You have the right to:
- Request access to your personal information
- Request correction of inaccurate or outdated information
- Withdraw consent for communications at any time
We do not discriminate against users for exercising their privacy rights.
7. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
8. Contact Information
For any questions regarding this Terms and Conditions, please contact us at:
India Phone: +91 98183 59002
USA Phone +1 (718) 928-2655